Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Answer Warranty

  • Our customer assistance staff is available day and night to handle each of your service needs. Every ticket you send to us is going to be taken care of within up to 60 minutes. If your case calls for help from an administrator, we’ll forward the ticket to the person on shift and will inform you that the problem is being resolved.

  • Top quality support service

  • Top–quality Customer Help And Support Service

  • We’ll be online for you 24/7 to give you assistance and client support as well as to help you with any issue that you could possibly encounter while you are monitoring your virtual server. We are able to support you with all pre–installed software, such as your Operating System, server admin panel (with respect to the VPS type) and the Web Hosting Control Panel made completely by us.

  • Intuitive help center

  • An Intuitive Help Section

  • A thorough and regularly updated collection of articles is incorporated into our custom–built Web Hosting Control Panel. It offers you quick tips on how to execute all of the basic web site maintenance duties. The Help section presents extensive how to articles and step–by–step video guides. You can gain access to the Help section by clicking the Help or Video buttons in the top right corner of each Control Panel section.