1 hour ticket response
Timely assistance is our most important concern and that’s why we’ve got a team of competent technical support engineers who are eager to provide a swift response to any question that you could have. Just submit your technical support ticket from your Web Hosting Control Panel and we’ll respond back to you within sixty minutes in the worst case scenario. Actually, we strive hard and aim for a twenty–minute support ticket response time.
A Top–Quality Customer Care Service
Our client service team representatives have considerable experience in the Linux shared website hosting sphere and are competent enough to deliver a rapid solution to your problem. If, however, the issue at hand is not within the competency of a technician, the trouble ticket will be sent to a developer or system administrator for additional investigation.
An Easy–to–Browse Help Center Section
In the Web Hosting Control Panel you’ll find an easy–to–navigate Help Center section where you can find quick tips on how you can use our hosting services. You can see the answers to your questions in our F.A.Q. section, see more suggestions in the web hosting account administration articles or check the educational video tutorials.
