Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Web Hosting Control Panel you’ll find an exhaustive Help section offering a myriad of how–to articles and regularly asked questions. They are answered by our support team of well–trained techs. Simply type in your question and our clever software will show you the best possible answer.

  • Top quality support service

  • Educational Videos

  • For all of you who’d like to learn how to troubleshoot a commonly encountered problem by watching a training video, we have added a collection of video tutorials to our Web Hosting Control Panel. All the tutorial videos are concise and simple to comprehend. They offer visual demonstrations of various web site management operations.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 client care service with a sixty–minute ticket response time guarantee. A team of qualified techs will be online for you to attend to all the enquiries that you might have. During off–peak times, a reply will be supplied within just twenty minutes.