Despite the fact that this isn't the most importantaspect for you to distinguish a trustworthy shared website hosting company from a bad one and a reseller from an actual provider, being able to call and talk to a live person is a sign that you aren't dealing with a one-person company and that you will be able to reach somebody if you're in need of support. The phone support for website hosting services may range from common to dedicated, so the problems which can be resolved through a phone call differ based on the provider. Generally, these issues are simpler and include billing or 1st level tech issues as more complex problems generally need a support ticket where both you and the administrators can follow what is going on with a specific situation. Nevertheless, being able to phone call your service provider will save you a lot of time and efforts for the numerous small things which will eventually show up when you manage your website hosting account.

Phone Support in Shared Website Hosting

If you choose to get one of our Linux shared website hosting, you will be able to connect with our support team via phone for 14 hrs every day. We will assist you in choosing the best plan for your web sites since we are aware that it's better to discuss these issues with a live person. If you already own an account, we can help you with all sales/billing questions and / or general issues, even with some tech problems which do not need too much time or escalation to an administrator because it'll be more appropriate to open a support ticket for time-consuming issues and have the entire correspondence in one place. We have telephone numbers in the United States of America, Great Britain and Australia, so you will be able to call the one you prefer and talk to our agents.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be sure that there is always somebody to assist you when you have any questions about the semi-dedicated server plans that we supply. Whether you want to know more about the plans, you have some billing issue or some general problem, you can give us a call. Although some more complex problems could require a ticket so as to give time to our tech support crew to investigate, we're able to help you with many tech questions on the phone as well, saving you precious time and efforts. As we have data centers on as many as 3 different continents - in the USA, the United Kingdom and Australia, we have local phone lines in all of these countries as well. If you're in a different country, we have a global number where you will be able to contact us.