Regardless of the fact that the web hosting service offered by the different companies seems the same, each provider has got a customized platform with its own modifications and different ways to accomplish certain tasks. In this case, an information-ridden knowledge base would be remarkably helpful both for people with little to no experience and for technically capable individuals who will at some point discover how particular tasks are executed, but will lose some time in the meantime. The purpose of such a knowledge base is to make the hosting service fast and easy to use, sparing users plenty of time and energy. The outcome is more gratified customers, as they can quickly find the info they are seeking, and much less work for the tech support team representatives, because typically the vast majority of the inquiries and difficulties that customers have are already outlined in the knowledge base. In case the articles themselves are professionally written and encompass more things, you’ll be able to discover more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Website Hosting

Our shared website hosting plans include a comprehensive knowledge base where you can find information on all the complications that you could possibly confront and their resolutions. You can discover how to set up and administer an electronic mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are accurate, but yet you are unable to send emails, for example. We have tried our best to be as comprehensive as possible and to cover all the available options in order to save you time and efforts and to offer you different solutions for each single problem. The knowledge base contains educative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in every Control Panel section, whilst if you wish to check the entire article archive, you can visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting, will permit you to access the thorough online help documentation that we have compiled for you. The articles themselves contain general info on our services, informative tutorials about the different functions that you can use, along with troubleshooting guidelines that can help you repair common issues that you may come across. The topics that we have covered encompass just about everything, from basic things such as how to host a new domain in your account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available on the right side of the page that you are on, whilst the complete article list can be accessed through the dedicated Help section.