Q: Why should I move my site? What does website migration include?

A: The web site migration service provided by Fausto Cruz Hosting is absolutely free and involves transferring all your website files, databases and e–mails from your present web hosting provider to your new web hosting account with us. We’ll also revise all the settings needed for your websites to be completely functional on our state–of–the–art cloud hosting platform.Our techs are completely capable of moving any sort of web site. With years of experience in the industry, they’re well–versed in the specificities of our hosting platform, our Control Panel as well as all other famous Control Panels. For them, moving a custom web application with many custom libraries is as easy as transferring a plain WordPress–based blog.

Q: Why should I move my site? What does website migration include?
Q: How much time will it take for my site to be transferred over to your platform?

A: There are many aspects to keep in mind – the overall number of web files, the size of the database, the complexity of the website itself and the current workload of our web site migration professionals, etc. Nonetheless, we do our very best to carry out all website migrations in a 48–hour time window. Smaller–sized web sites are migrated faster – usually within 24 hours.

Q: How much time will it take for my site to be transferred over to your platform?
Q: Do you need something from me before you begin transferring my site?

A: We don’t request any sensitive data. We will require, however, the login information for your current web hosting account as well as the name of the site that you wish to migrate.

Q: Do you need something from me before you begin transferring my site?
Q: My present hosting account has sensitive data inside. How can I trust you?

A: Before we can begin the transfer of your web hosting account, you must already have an account with us. Opening an account with us will require that you to disclose the same info you have provided to your old host. We also have an extremely rigid Privacy Policy, which specifies how delicate info is tackled.

Q: My present hosting account has sensitive data inside. How can I trust you?
Q: What about downtime? Will my website be offline?

A: Your website will work just like it did before with your previous web hosting provider. After we have finished the transfer, your web site will be configured to work on our system and we will ask you to preview it. If everything is working correctly, all you will have to do is change the name server records associated with your domain name. Your site will be transferred to us without any downtime whatsoever.

Q: What about downtime? Will my website be offline?
Q: Will my current hosting provider find out that I am leaving them?

A: While we transfer your web content, your hosting provider won’t be aware of the migration at all. We will never contact them in any way.

Q: Will my current hosting provider find out that I am leaving them?
Q: Which web hosting platforms do you support?

A: We can transfer your site from any web hosting provider or any Linux–based web hosting platform so long as we can obtain access to the Control Panel and there is File Transfer Protocol access available.The only websites that we can’t transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Which web hosting platforms do you support?